Web Design Terms of Service

Updated January 2022

Image by Augustine Wong

1.  Design.

The Client shall submit to ANG a completed design request form with all details needed. Each design service shall include up to two (2) revisions. Any revisions beyond the included two (2) shall be payable to ANG at the hourly rate outlined in the initial Client Proposal. The Client shall have 7 days after receiving the design draft to request any revisions. If no request for revisions has been received by the Client within the 7-day period, then the Client agrees that it will have been deemed to approve the design draft.

2. Any project that requires the creation of a logo will take no less than 2-4 weeks to complete. In the event that the Client makes an untimely request for revisions to the design draft, then a redesign fee at the hourly rate stated in the Proposal will be applied for any revisions made.

3. Only AFTER the website service is complete and final payment has been made will the client be given access to make changes to your store and/or blog.

**Monthly or annual website hosting fees are not included in the web design service nor are any email account set up fees**

Upon completion of the website, the Client shall have seven (7) days (“Trial Period”) to test the website’s functionality and appearance. The client must notify ANG of any issues with the website within the Trial Period. If no issues are reported during the Trial Period, the Client agrees that the website will be deemed to be accepted, approved, and satisfactory to the Client. Notices regarding the website will be deemed received by ANG if such notice is made in writing or if confirmed by ANG in writing.

4. In the event that the Client makes an untimely request for revisions or website transfers for any reason, then a redesign fee at the hourly rate stated in the terms of service will be applied for any revisions made.

All website revisions or website transfers will require 7 - 10 business days of production.


5. A client agreement is required to complete all projects.


Communication & Refund Policy:

Any complaints or requests must be reported to ANG at the event or time of the project verbally or in-person, or within three (3) days after the event or project in writing via email, not text. We do not offer any refunds on any services for any reason.

A client agreement is required to complete all projects. Deposits may be submitted in advance to reserve your projects’ place in our production calendar, but a client executed contract is needed on file before the project is finalized and digital files are released. Our business hours are Monday - Thursday 9am - 4pm. Our official form of communication is email, not text, and all project calls must be scheduled online.


6. LIMITATION OF LIABILITY
In no event shall ANG be liable to Client for any indirect, incidental, consequential, special, or exemplary damages, including without limitation, business interruption, loss of or unauthorized access to information, damages for loss of profits, incurred by the other party arising out of the services provided under this agreement, even if such party has been advised of the possibility of such damages. In no event will ANG’s liability on any claim, loss, or liability arising out of or connected with this agreement exceed the amounts paid to ANG.

Document Confidentiality Statement
The information in this document is confidential to the person to whom it is addressed and should not be disclosed to any other person. It may not be reproduced in whole, or in part, nor may any of the information contained therein be disclosed without the prior consent of the directors of Client or their Company agent (‘the Company’). Atlanta Network Group will not solicit, directly or indirectly (whether through an agent or otherwise) the participation of another institution or person without the prior approval of the directors of the Company.

The contents of this document have not been independently verified and they do not purport to be comprehensive or to contain all the information that a prospective investor may need. No representation, warranty or undertaking, expressed or implied is or will be made or given and no responsibility or liability is or will be accepted by the Company or by any of its directors, employees, or advisers in relation to the accuracy or completeness of this document or any other written or oral information made available in connection with the Company.


Any form of reproduction, dissemination, copying, disclosure, modification, distribution, and or publication of this material is strictly prohibited.